News Release

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Pearland Water Customer Portal is Live

Post Date:05/24/2024 10:09 am

The City of Pearland is delighted to announce the official rollout of the Pearland Water Customer Portal. This brand-new platform is specifically designed to help Pearland Water customers gain enhanced control over their water usage and billing management, complemented by an expanded array of payment options and helpful insights into their billing statements.

Behind the scenes, dedicated City employees across multiple departments have been collaborating to bring the Pearland Water Customer Portal to fruition, with the primary goal of providing customers with enhanced convenience in monitoring their water usage. This innovative platform is designed to enhance the customer’s experience with Pearland Water through an intuitive and user-friendly interface.

Key highlights of the Pearland Water Customer Portal include:

  • Convenient, expanded bill payment options
  • Detailed insights into water usage patterns
  • Customizable usage alerts via text, email, or phone
  • Access to water conservation tips and helpful resources
  • Custom alerts for detecting unintentional usage

Residents are encouraged to register for the Pearland Water Customer Portal by visiting pearlandtx.gov/pwcp and gather additional information about the platform by visiting pearlandtx.gov/portal. Furthermore, customers can best stay informed about updates and additional details regarding the Customer Portal by following along with the City's official social media channels and website.

The launch of the Pearland Water Customer Portal signifies the culmination of the Advanced Metering Infrastructure (AMI) transition, underscoring the City of Pearland's unwavering commitment to providing exceptional services to the community.

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