To be the leader in providing quality services that connect the community through people, parks and programs.
Pearland Parks & Recreation is dedicated to multiplying the Q4 factor: quality facilities, quality programs, quality service for your quality of life.
- We are results-oriented by continuously striving to provide an environment that enhances the quality of life for residents of Pearland.
- We are responsive to the community needs by providing quality services that enhance the health and well-being of the individual and the Pearland community.
- We are accountable and trustworthy by upholding our positive reputation and high standards through the delivery of excellent customer service, quality parks, facilities, programs and events.
The Pearland Parks & Recreation Department is dedicated to multiplying the Q4 factor: quality facilities, quality programs, quality service for your quality of life. If you feel our programs did not meet your expectation, due to the quality of instruction, facilities or program content, we will refund your money 100%.
To receive your refund you must:
- Have attended at least 2 classes
- Inform the supervisor at the center of your request for refund by submitting your complete 100% Satisfaction Guaranteed form within 48 hours of the second class.
This guarantee applies to multiple day recreation programs. This policy excludes leagues, special events, rentals or passes.