The Support Services Division Commander is Captain J. K. Nichols. Captain Nichols has served with the Pearland Police Department since 2000. Captain Nichols has a combined 24 years of law enforcement experience that includes service as a telecommunications operator with Pearland PD before he became a police officer.
Captain Nichols has served as the SWAT Team Tactical Commander and is a nationally-recognized instructor for Texas State University's Advanced Law Enforcement Rapid Response Training program. Captain Nichols holds a Bachelor's Degree from Midwestern State University.
The Support Services Division includes Records, Dispatch, Jail and Animal Services Divisions.
Captain J.K. Nichols
The Records Division provides 24-hour service to the department and is charged with the processing of all documents produced and collected by the department. Additionally, the division is the primary voice of the department as it receives and routes all incoming calls.
* Starting October 1, 2018, the Records Division will no longer accept cash as a form of payment. Acceptable methods of payment include credit cards, personal checks, cashier’s checks, or money orders.
The Dispatch Center is the lifeline for officers on the streets. Telecommunications Operators receive all citizen calls for service in the city and surrounding areas. TCOs dispatch officers to their calls and receive the officer's self-initiated activities and requests for information. The Dispatch Center is in operations 24 hours a day, 7 days a week, 365 days a year.
The Jail Division houses all persons arrested for major and minor offenses in the City of Pearland. Jail staff are responsible for the intake, processing, care and release of all prisoners in accordance with State guidelines. As with the Dispatch Center, the Jail is in operations 24 hours a day, 7 days a week, 365 days a year.
The Pearland Animal Shelter and Animal Services Division is responsible for the care of stray, abandoned or quarantined animals in the city and offers a variety of services to residents. Animal services provides support to residents and their pets during times of disaster and also provides pet adoption services for local pets.