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***For solid waste/garbage services please contact Frontier Waste Solutions at 936-258-9035**

In accordance with federal regulations, applicants shall provide evidence of the right to occupy a specific service address. Acceptable forms of evidence of the right to occupy may include, but not be limited to, copies of closing papers for purchasers or copies of lease/rental agreements for renters. Applicants for non-residential service shall be required to show proof of authority to contract for the entity requesting service.

1

Service Start Date

 *

Service Start Date

Account and Billing Information

2

Company Name
Exactly as shown on Active DBA/Incorporation Documents.

Company Name Exactly as shown on Active DBA/Incorporation Documents.

3

Type of Business

Type of Business

4

Service Address

Service Address

5

Business Phone Number

Business Phone Number ext.

6

Tax ID Number

Tax ID Number

7

Does Your Company Require

Does Your Company Require

Grass Interceptor

Oil/Water Separator

N/A

8

Company Contact Person

(iff different than the property manager)

Company Contact Person (iff different than the property manager)

9

Company Contact's Phone Number

Company Contact's Phone Number

10

Company Contact's Email

Company Contact's Email

11

Property Manager

Property Manager

12

Property Manager Direct Phone Number

Property Manager Direct Phone Number

13

Property Manager Email

Property Manager Email

14

Mailing Address

Mailing Address

Required Documentation for Commercial Service Requests

• Proof of Identification (only one required)
  • W9
  • EIN Documentations
• Property Purchases
  • Settlement Statement or Closing Disclosure
• Renters/Property Managers/Realtors
  • Lease Agreement
  • Property Management Agreement
    • First and last pages only with signature for all documents

How to Submit Your Documents

• Email Submission
  • Email a scanned copy or clear photo of the documents to utilityservice@pearlandtx.gov
• In-Person Submission
  • Visit our office at City of Pearland 3523 Liberty Drive, Pearland, TX 77581

 

Water Service Start Times

Application Submitted	Service Start Time
Applications received with required documents and deposits by 4 p.m., Monday-Friday (excluding weekends and city-observed holidays)	Water service will started the next business day by 5:30 p.m.
Applications received after 4 p.m., Monday-Friday (excluding weekends and city-observed holidays)	Water service will be started within two business days by 5:30 p.m.

 

Example: Applications received after 4 p.m. on Friday-Sunday will have water service started on Tuesday by 5:30 p.m.

Acknowledgments:

Initial each section below prior to submission. 

15

Chapter 30, Article V, Section Cross-connection Control and Prevention

Backflow Devices: The City of Pearland is responsible for protecting the drinking water supply from contamination or pollution which could result from improper private distribution system construction or configuration. This serves as a notice to the customer of the restrictions in place to provide this protection. The City enforces these restrictions to ensure public health and welfare. Your acceptance of water services acknowledges that the City may do annual backflow inspections to any new or existing devices. If the customer fails to comply with the terms of the backflow requirements, the City will either terminate service, properly install, test and/or maintain an appropriate backflow prevention device at the service connection. Any expenses incurred by the City to enforce Chapter 30, Article V, Section 30-126 shall be billed to the customer.

*** For more information, refer to Chapter 30, Article V.

Chapter 30, Article V, Section Cross-connection Control and Prevention Backflow Devices: The City of Pearland is responsible for protecting the drinking water supply from contamination or pollution which could result from improper private distribution system construction or configuration. This serves as a notice to the customer of the restrictions in place to provide this protection. The City enforces these restrictions to ensure public health and welfare. Your acceptance of water services acknowledges that the City may do annual backflow inspections to any new or existing devices. If the customer fails to comply with the terms of the backflow requirements, the City will either terminate service, properly install, test and/or maintain an appropriate backflow prevention device at the service connection. Any expenses incurred by the City to enforce Chapter 30, Article V, Section 30-126 shall be billed to the customer. *** For more information, refer to Chapter 30, Article V.

16

Connection to Water

I understand the City will begin water service by making a physical connection from the meter to the outside of the location. I understand the City will not have access to personal property and will not determine if there are any open faucets or water system leaks on or in the property.

Connection to Water I understand the City will begin water service by making a physical connection from the meter to the outside of the location. I understand the City will not have access to personal property and will not determine if there are any open faucets or water system leaks on or in the property.

17

Payment Due and Disconnection for Nonpayment

All bills for utility services furnished by the city shall be due no later than the twenty-fourth (24th) calendar day after the bill date; except that when twenty-fourth (24th) calendar day coincides with a city holiday or weekend, the bill for utility services shall be due on the first (1st) business day following the twenty-fourth (24th) calendar day.

*Exemption: State accounts

In the event an account holder fails to make payment for services within fifteen (15) days following a delinquent notice; a payment extension date has passed without full payment; or no termination hearing has been scheduled, the city may disconnect and discontinue all utility services furnished to the customer. In the event full payment, including applicable fee(s), is not made within seven (7) days after disconnection of services, the account shall be final with applicable deposit applied.

*Exemption: Medical facilities, State accounts.

Payment Due and Disconnection for Nonpayment All bills for utility services furnished by the city shall be due no later than the twenty-fourth (24th) calendar day after the bill date; except that when twenty-fourth (24th) calendar day coincides with a city holiday or weekend, the bill for utility services shall be due on the first (1st) business day following the twenty-fourth (24th) calendar day. *Exemption: State accounts In the event an account holder fails to make payment for services within fifteen (15) days following a delinquent notice; a payment extension date has passed without full payment; or no termination hearing has been scheduled, the city may disconnect and discontinue all utility services furnished to the customer. In the event full payment, including applicable fee(s), is not made within seven (7) days after disconnection of services, the account shall be final with applicable deposit applied. *Exemption: Medical facilities, State accounts.

18

Red Flag Policy and Identity Theft

To prevent identity theft, the City requires all applicants to provide a government issued picture identification, the last four digits of the applicant’s and associated customer’s driver's license and social security number or tax identification number or similar documentation to establish utility services. Additional documentation may be required.

Red Flag Policy and Identity Theft To prevent identity theft, the City requires all applicants to provide a government issued picture identification, the last four digits of the applicant’s and associated customer’s driver's license and social security number or tax identification number or similar documentation to establish utility services. Additional documentation may be required.

19

Rates and Billing

Annually, the City evaluates the cost associated with providing quality and reliable water to Pearland customers. Factors taken into rate consideration are production, treatment, and infrastructure. The City bills monthly for utility service. Water and sewer/wastewater are billed based on meter size and consumption.

Rates and Billing Annually, the City evaluates the cost associated with providing quality and reliable water to Pearland customers. Factors taken into rate consideration are production, treatment, and infrastructure. The City bills monthly for utility service. Water and sewer/wastewater are billed based on meter size and consumption.

20

Undetermined Disbursement of Fund

Receipt of payment(s) should designate the account number and service address. Should the payment not designate the account to which funds should be applied,, the City will either return the payment(s) if in receipt of a paper payment, if not the City will hold said payment(s) until identified by appropriate customer and all associated fees will be applicable.

Undetermined Disbursement of Fund Receipt of payment(s) should designate the account number and service address. Should the payment not designate the account to which funds should be applied,, the City will either return the payment(s) if in receipt of a paper payment, if not the City will hold said payment(s) until identified by appropriate customer and all associated fees will be applicable.

21

Temporary Interruption of Service and Restricting Use

The city reserves the right to cut off any utility service without notice in case of emergencies. When an interruption in service is necessary for the maintenance and improvement of the utility system, affected customers will be notified as circumstances permit. The City hereby reserves the right to at any time restrict or prevent the use of any utility service furnished by the city during periods of emergency or circumstances demanding such restriction or prevention of use.

Temporary Interruption of Service and Restricting Use The city reserves the right to cut off any utility service without notice in case of emergencies. When an interruption in service is necessary for the maintenance and improvement of the utility system, affected customers will be notified as circumstances permit. The City hereby reserves the right to at any time restrict or prevent the use of any utility service furnished by the city during periods of emergency or circumstances demanding such restriction or prevention of use.

By submitting this application, the Account Holder asserts all requested fields have been completed accurately and honestly.

1. To receive a copy of your submission, please fill out your email address below and submit.
2. Email Address

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