Frequently Asked Questions

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We have compiled a list of frequently asked questions to answer some of your concerns. If you you have a question that is not answered here, email us and we'll get back to you within two business days.

Expand/Contract Questions and Answers

  • How can I check for a leak at my residence or business?

  • Why is my water bill higher than normal?

  • Do you offer payments by bank draft?

  • Where can I pay my bill?

  • How do I close an account and end my water service?

  • How will I restore service if my water has been cut off?

  • What happens if my account becomes delinquent?

  • What determines the amount of my water and sewer bill?

  • How do I set up an account online and request water service in Pearland for my residence or business, and what information do I need to do so?