The City of Pearland is constantly working to improve the quality of life for the residents of this great community. One way to do that is by streamlining the payment system for water billing by developing an online portal for customers. This system saves residents time and money by providing many features not available with paper bills, the most notable include:
- Easy to navigate online interface -
- Detailed and interactive consumption analysis -
- Improved paper bill, including historical usage information -
- Online payments and account details 24/7 -
- eBilling and the recurring credit card payments -
Payments and Recurring payments can made with a credit/debit card. Do not change the payment method on the day a bill is due.
If there is an outstanding bill, adding or changing credit card information will not pay that bill. Please make a one-time payment immediately or service will be disconnected. Recurring payment will process on the next billing due date.
To use automatic bank draft, come into the office and fill out a bank draft authorization form and provide a voided check. The automatic bank draft will process with the next billing cycle.
As always, we remain committed to providing exceptional service to our customers. If you have any questions regarding this process, call us at 281.652.1603 or stop by City Hall.