Welcome Home! We're glad you have chosen Pearland. As our tagline reads, you're in the right place. Applications for new service may be completed online. Once the form has been submitted, new customers can complete the process by calling 281.652.1603 to make a deposit/connection fee using a Visa, Discover or MasterCard debit/credit card and emailing the required documents. You can also register for water service in the Utility Billing department, located on the first floor of City Hall Annex (3523 Liberty Drive) or the first floor of the Public Safety Building (2555 Cullen Parkway).
For next business day service activation, applications, documents, and deposits must be received by 4 p.m. Applications, documents, and deposits received after 4 p.m. will be activated within 2 business days.
The following documents must be received to activate services:
- A copy of the driver's license of each person listed on lease/settlement page.
- A copy of the settlement page from your title company
- A copy of your current lease (1st and last page with signatures)
For your convenience, you can email the required documents to firstname.lastname@example.org or mail to P.O. Box 2068, Pearland, Texas 77588-2068. You may also deliver the documentation to our offices located at 3523 Liberty Dr. or 2555 Cullen Pkwy. Please note, services will not be activated until all required documentation is received along with the application and deposit/connection fee.
We always hate to see residents move, but we understand that not everyone can live in Pearland forever. Termination forms can be completed online. Request for terminations will also be accepted via fax at 281.652.1700 or email at email@example.com. Please include your name, address, date of termination and a forwarding address. All voluntary terminations must be received in writing; terminations are not be accepted by phone. To avoid involuntary termination, payments must be rendered as of the due date on the billing statements.