Start/Cancel Water Service

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Start Service  

Welcome Home! We're glad you have chosen Pearland. As our tagline reads, you're in the right place. Applications for new service may be completed online. Once the form has been submitted, new customers are asked to call 281.652.1603 to make a deposit/connection fee using a Visa, Discover or MasterCard debit/credit card. New customers can also register for water service in the Utility Billing department, located on the first floor of City Hall at 3519 Liberty Drive or at 2555 Cullen Parkway.

For next business day service activation, applications and deposits must be received by 4 p.m. Applications and deposits received after 4 p.m. will be activated within 2 business days. The following documents must be received to activate services:

  • A copy of the driver's license of each person listed on lease/settlement page.
  • A copy of the settlement page from your title company
  • A copy of your current lease (1st and last page with signatures)

Please email the required documents to utilityservice@pearlandtx.gov  or mail to P.O. Box 2068, Pearland, Texas 77588-2068. You may also deliver the documentation at our offices located at 3519 Liberty Dr. or 2555 Cullen Pkwy. 

Cancel Service

Termination forms may be entered online. To avoid involuntary termination, payments must be rendered as of the due date on the billing statements. Request for terminations will also be accepted via fax at 281.652.1700 or email at utilityservice@pearlandtx.gov. Please include your name, address, date of termination and a forwarding address. All voluntary terminations must be received in writing; terminations are not be accepted by phone.