Applications for new service may be filled out online. Once the form has been submitted, new customers are asked to call 281.997.5953 or 281.997.5950 to make a deposit/connection fee using a Visa, Discover or MasterCard debit/credit card.
New customers can also register for water service in the Utility Billing department, located on the first floor of City Hall at 3519 Liberty Dr. or at 2555 Cullen Parkway.
For next business day service activation, applications and deposits must be received by 4 p.m. Applications and deposits received after 4 p.m. will be activated in 2 business days.
Within 10 days of activating your service. The following documents must be received:
A copy of the driver's license of each person listed on lease/settlement page.
A copy of the settlement page from your title company
A copy of your current lease (1st and last page with signatures)
Please email the required documents to firstname.lastname@example.org or mail to P.O. Box 2068, Pearland, Texas 77588-2068. You may also deliver the documentation at our offices located at 3519 Liberty Dr. or 2555 Cullen Pkwy.Services will be terminated if documents are not received in our office by the 10th day after activating your service. If your service is terminated due to noncompliance, a $30 reconnect fee will be due.