Pam-Thompson

Staff: 
Pam Thompson
Manager, Utility Billing
281.652.1603

After-Hours Emergency
To report an emergency to the Public Works department between 7 a.m. and 5 p.m. please call 281.652.1900. If you have a Public Works related emergency after 5 p.m. Monday through Friday or 24 hours a day on the weekend, please call 281.652.1900 and our answering service will contact the proper Public Works crews immediately.

Public Works emergencies:

  • backed up sewers
  • water main breaks
  • no water
  • dirty water
  • stop light out of service
  • man hole lid missing
  • debris in the road that is impeding traffic flow 

Please Note: 
Billing questions should be made to the office during normal business hours, 7:30 a.m. to 5:30 p.m. Monday through Friday. The after-hours answering service does not have access to account information. Office number to call is 281.652.1603.

Water Billing (Garbage & Water Service)

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Storm debris collection

Non-Development Usage and Service Fees

Services to the Community
  • To provide timely and accurate meter reads to allow billing and financial integrity
  • To provide timely and accurate billing and collection of water, sewer, and garbage services provided to City of Pearland utility customers
  • Maintain residential, commercial, and industrial meters to ensure accurate meter readings

HELPFUL LINKS

locations to serve you 

East side:

City Hall Complex 

3519 Liberty Drive, Pearland
281.652.1603

West side: 

Pearland Public Safety Building 

2555 Cullen Parkway, Pearland
281.652.1603

Hours: 7:30 a.m. - 5:30 p.m. (Monday - Friday)
Drive-thru hours: 8 a.m. - 5 p.m. (Monday - Friday) 


 
Drop boxes are located at both locations and 2150 Countryplace Pkwy. for 24 hour service.
New Mailing Address for payments: P.O. Box 206022, Dallas, Texas 75320-6022, applications and deposits continue to mail to physical address.
Physical Address: 3519 Liberty Drive, Pearland, Texas 77581 

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City of Pearland Water Billing and Collections welcomes any questions, comments or feedback.  Please use this form to contact us.

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